Refund Policy 1. Overview At SparkTech Technologies, we strive to ensure your complete satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help. 2. Returns Eligibility for Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 3. Non-Returnable Items Certain types of goods are exempt from being returned, such as: Perishable goods (e.g., food, flowers) Downloadable software products Some health and personal care items 4. Refunds Processing Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Refund Approval: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7 days, depending on your card issuer's policies. 5. Late or Missing Refunds If you haven’t received a refund yet: First check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [your contact email]. 6. Sale Items Only regular-priced items may be refunded. Sale items are non-refundable. 7. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your contact email] and send your item to: [your physical address]. 8. Shipping Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping Timing: Depending on where you live, the time it may take for your exchanged product to reach you may vary. 9. Contact Us If you have any questions on how to return your item to us, contact us at: SparkTech Technologies Email: sparktechmailinfo@gmail.com Address: Sparktech Technologies PVT LTD, Paruthippara, Trivandrum 695025 Kerala IN